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Operator Notes · FutureOfWork

The AI Leadership Paradox: Equal Tools, Unequal Impact

Operator Notes · FutureOfWork · 7 min read · October 2026
Will Lin
Operator Notes · FutureOfWork
Will Lin
Director, Michael Page Taiwan
The author works at Michael Page. The views here are his own.
LinkedIn profile

AI is making everyone more capable. But will it make every leader equally valuable?

AI is changing the way we work, learn and solve problems. Knowledge that once took weeks to gather can now be explored in minutes. Tasks that used to require specialized expertise can increasingly be supported by AI.

With these powerful tools becoming accessible to more people, it's reasonable to think that the gap in capabilities between individuals will become smaller. But I see another possibility.

AI may narrow the gap in basic capabilities while widening the gap in the value leaders can create.

Why? Because access to the same tools doesn't mean we share the same vision, ambition or willingness to challenge what's possible.

The Difference Is Still Human

In a 2026 interview with Jodi Shelton, Jensen Huang, CEO of NVIDIA, offered an interesting perspective on what it means to be smart in the AI era. He emphasized the combination of technical understanding, human empathy and the ability to anticipate problems before they become obvious.

I believe these qualities are increasingly relevant to leadership. AI can help us analyze industries, explore business models and challenge assumptions. But having access to more information doesn't automatically tell us which problems are worth solving, or how far we should push ourselves.

Think about two leaders using the same AI tools.

One asks
“How can I make my current business 20% more efficient?”
The other asks
“If some of our traditional limitations no longer exist, what else could this business become?”

Neither question is wrong. Every business needs operational excellence. But the second question opens up a different level of opportunity.

The real difference is not how much AI leaders use, but how far they are willing to think with it.

AI Doesn't Just Improve What We Do. It Expands What We Can Do.

For years, leaders have been limited by time, resources, access to expertise and the cost of exploring new ideas. Even when we had the ambition to enter a new market, redesign a business model or solve a complex organizational problem, turning those ideas into action often required significant investment. AI is changing that equation.

Two findings behind this argument
15
Percent, average productivity gain from AI assistance
Customer support agents, with greater gains among less experienced workers. Brynjolfsson, Li and Raymond, The Quarterly Journal of Economics, 2025.
75
Percent of surveyed workers who said AI helped them complete tasks they previously could not perform
OpenAI, The State of Enterprise AI, 2025.

Research by Brynjolfsson, Li and Raymond, published in The Quarterly Journal of Economics in 2025, found that AI assistance increased customer support productivity by 15% on average, with greater gains among less experienced workers. OpenAI's 2025 State of Enterprise AI report also found that 75% of surveyed workers said AI helped them complete tasks they previously could not perform.

These findings don't tell us who will become a better CEO. But they suggest that AI is lowering the barriers to accessing certain capabilities and exploring new possibilities. And that's where I see the opportunity for leaders.

Someone with strong commercial curiosity can explore unfamiliar industries much faster. Someone with strategic vision can test more possibilities before committing significant resources. An ambitious founder can start challenging growth opportunities that once seemed too complex or expensive.

AI doesn't create ambition or vision. But it can dramatically expand what ambitious and visionary leaders are able to pursue.

A Real Example: From Hiring an HRBP to Rethinking Leadership

This is something I've experienced in my own work. I spend a lot of time working with founders and CEOs on senior executive hiring. Quite often, the biggest challenge isn't finding the right person. It's understanding what the business actually needs.

Recently, I worked with the founder of a business group navigating international expansion and growing organizational complexity. The original brief was to hire a Senior HR Business Partner at the group level.

Each subsidiary already had its own HR leader, but as the business expanded, cross-company projects were becoming more complex. The founder needed someone who could coordinate HR initiatives across the group. A senior HRBP sounded reasonable.

But after discussing the company's growth plans, I started asking a different question. Are we really looking for someone to manage HR projects, or someone who can lead organizational transformation across the group?

I used AI to explore comparable business models, adjacent industries and how companies with similar organizational complexity approach group-level leadership. It helped me understand the broader business context much faster and explore possibilities beyond the original job description.

The more we discussed, the clearer it became that the real challenge wasn't project coordination.

The original brief: Senior HRBP
The founder needed someone who could coordinate HR initiatives across the group.
What the group needed: CHRO
The group needed someone who could build a consistent HR framework, influence leaders across subsidiaries and drive organizational change without requiring the founder to step in every time.

That takes more than strong HR project management skills. It requires strategic thinking, executive influence and the ability to lead through a complex organization. Eventually, the founder and I agreed to redefine the role from Senior HRBP to Chief Human Resources Officer (CHRO).

The interesting part wasn't the change in title. It was that we had changed the question we were trying to answer.

AI didn't make the decision. It helped me explore more possibilities, challenge my assumptions and bring different perspectives into the discussion. My own experience, business curiosity and understanding of the founder's ambitions were still essential.

I could have used AI to find HRBP candidates faster. Instead, I used it to challenge whether an HRBP was the right solution at all.

Will Lin

That's the difference between using AI to do the same job better and using AI to create greater value.

Same Tools. Different Ambitions. Different Outcomes.

This is why I believe AI could widen the gap between leaders rather than narrow it. When everyone has access to similar tools, the differentiator becomes what people choose to do with them.

Some leaders will use AI to improve productivity, reduce costs and strengthen existing operations. These are important outcomes. Others will use it to explore new markets, challenge established business models, redesign organizations and pursue opportunities they previously wouldn't have considered.

The difference isn't necessarily technical capability. It's vision, ambition, curiosity and the judgment to turn ideas into meaningful business decisions.

Of course, ambition alone isn't enough. AI can accelerate poor decisions just as easily as good ones. Leaders still need to understand people, validate assumptions, make difficult choices and bring their organizations along.

But when those human strengths are combined with AI, the potential impact can be much greater. And that's what makes leadership increasingly interesting in this new era.

The Question for Leaders

I think we're spending a lot of time discussing how AI can help us save time, reduce costs and automate work. All important. But I believe there's a bigger conversation we should be having, especially among founders, executives and investors.

If AI is removing some of the barriers that once limited our businesses, should we still be setting the same ambitions?

The most valuable leaders in the AI era won't necessarily be those who understand the most AI tools. They will be those who have the vision to see opportunities others don't, the ambition to pursue them and the judgment to turn them into real organizational value.

AI is raising the ceiling of what's possible. The real question is how far we're willing to go.

If you are building for leaders who want to go further

We read FutureOfWork deals for what they let a leader attempt, not only what they automate. If your product changes the questions a team can afford to ask, we would like to talk.

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Brynjolfsson, E., Li, D., and Raymond, L. (2025). Generative AI at Work. The Quarterly Journal of Economics, 140(2), 889-942. OpenAI (2025). The State of Enterprise AI. Jensen Huang (2026). A Bit Personal with Jodi Shelton.

doi.org/10.1093/qje/qjae044 · openai.com/the-state-of-enterprise-ai-2025-report · youtube.com/watch?v=8FOdAc_i_tM

Will Lin
Will Lin
Director, Michael Page Taiwan
The views here are the author's own.
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